Registering at Slots777
To create your account please follow these simple steps:
- Read our Eligibility and Registration & Participation Rules below.
- Visit the registration page. This requires you to select a username and password and enter your email address. Your email address and password will be used by you for all subsequent logins to Slots777.
- Make your first deposit (optional). To make a deposit we are required to collect certain personal information in order to verify the identity of our players including full name, address, phone number and date of birth.
To register and play at Slots777 you must be over the age of 18. You must read and consent to all published Terms & Conditions and must have authorization to use a valid payment method acceptable to Slots777. All transactions by minors are considered null and void, including any winnings. Slots777 reserves the right to request proof of age at any time.
Play must occur in a jurisdiction that allows online gaming. Online Gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorized to use any payment method to fund your Slots777 account. It is your responsibility to know if national or local laws prohibit gambling over the Internet in your jurisdiction.
Employees of Slots777 are prohibited from participating.
Registration & Participation Rules
You are only allowed to register on Slots777 once per person. A maximum of two accounts per household is allowed in cases where the second player in the household has requested and received permission in writing from Slots777 management. Multiple accounts are strictly forbidden and will result in all accounts being disabled and all funds forfeited.
We offer players the privilege of holding active accounts on more than one site on our Network. Players who choose to take advantage of this privilege may only be active on one account on any day, such day to be defined as 00:00 to 23:59 in the player's timezone. Players may not play on two accounts on the same day for any reason. Any account activity involving games of any kind will be construed as account play. Players who violate this rule may have chat disabled and/or be reduced to a single Network account and/or will have all accounts closed at the discretion of management.
Your registration information becomes your permanent player profile with Slots777. You may view and edit this information via the Account tab where you will also see a breakdown of your account balances. Supplementary documents may be requested in order to confirm changes to your personal information.
The Player Profile is also the place to manage any restrictions you wish to place on your account. You may opt to reduce your daily/weekly/monthly deposit and wager limits from standard, in order to assist with money management. Please note you may not increase your limits above standard. Requests for increases must be directed to the Customer Support Team and are subject to a 24-hour cooling off period.
Player Alias Changes
Players are permitted one alias change every six calendar months, based on a rolling calendar. (Example: An alias change on 18 April means the next alias change may not be until 18 October). There is no guarantee that the alias you previously had will still be available should you request it again. All requests for alias changes are to be submitted to our help desk.
Depositing to your Account
Slots777 offers a wide selection of deposit methods. The minimum deposit transaction amount is $/€20 and the maximum transaction amount is $/€500. You may deposit a maximum total of $/€1000 per hour, $/€2000 daily, $/€4000 weekly & $/€10,000 monthly. Players may lower deposit limits via the Account tab. Requests for increases to deposit limits may be submitted for review to our Customer Support Team.
Refunds for games that do not play due to a technical malfunction are issued to all players in the game as promptly as is feasible after the malfunction. We do not refund deposits but players may withdraw deposited funds at any time provided they meet withdrawal eligibility requirements. If you have any questions, please contact our Customer Support Team.
The Refund Policy and all of their constituent parts are governed by the laws of Cyprus and the courts thereof.
Slots777 players always have access to their funds and may redeem their winnings at any time provided their player account is current and in good standing. An account is in good standing when it is open and there are no pending or ongoing investigations associated with the account.
Note: Registration information must be the same as the billing information provided to our Finance department. Any inconsistencies will result in a delay in receiving redemptions. For privacy and security reasons, email correspondence will be limited to communication with the email address registered on the account. Players are responsible for keeping their email address current.
To make a withdrawal, a player must play through their active deposited amounts at least once before the withdrawal. This procedure is in line with Anti-Money Laundering practices.
The minimal amount for withdrawal is 25 €/$ or currency equivalent. Withdrawal processing times can take up to 24 hours. Withdrawals over 1,000 €/$ are subject to management approval and may require additional time for processing. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method being used.
The maximum withdrawal amount processed to a player is 2,000 €/$ per day, 5,000 €/$ per week and 15,000 €/$ per month unless otherwise specified in the Terms and Conditions of a specific promotion. If you win more than 15,000 €/$ the Casino reserves the right to divide the payout into monthly instalments of a maximum of 15,000 €/$ until the full amount is paid out. Exceptions to withdrawal limits may be made to players with a higher VIP level at Slot777’s sole discretion.
Withdrawals will be made using the same method that was used to make your last deposit, unless that method does not support withdrawals. In such cases, withdrawals will be made via bank transfer and all processing fees are the player’s responsibility.
One withdrawal request may be made in any withdrawal period. You may not submit more than one request in any 5-day period, regardless of whether or not that request is canceled, flowed back or processed.
All bonus in your account is forfeited when you request a withdrawal. Partial or total cancellation of a withdrawal is made by clicking on the pending withdrawal, entering the amount to cancel, and clicking on FLOW BACK. Note: Full or partial flow backs are not considered deposits and do not count as deposits for purposes of qualifying for promotions, tournaments, draws, and other special offers.
If we mistakenly credit your account with winnings that do not belong to you, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain our property and will be deducted from your account. If you have withdrawn funds that do not belong to you before we become aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of incorrect crediting, you are obliged to notify us immediately by email.
Guidelines for Bonus Funds
Bonus Funds are not available for withdrawal, nor are they transferrable. Bonus may be used on selected Casino Games. All Bonus won or acquired in any way must be used within the expiry date indicated on the active bonus. Unused bonus will be automatically removed from player accounts.
Please refer to our Bonus Policy page for further details.
Complimentary Bonus funds are extended to players as a means of supplementing their play time and are not intended to replace cash deposits and wagers. Manipulation of our bonus structure to preclude new cash deposits and facilitate continuous redemptions is considered an abuse of intention. Players exhibiting this behavior may have bonus privileges suspended at the discretion of management.
Prizes are automatically deposited into a player's account. Members can play games from their winnings or request redemption. Slots777 reserves the right to withhold a win pending a game review if the win is over $/€2500. The funds will be automatically credited to the player account following management approval.
In the event there is a discrepancy between the Game results as recorded in the Slots777 database and that recorded by the player, the Slots777 game server results shall be considered valid. In the event, games do not finish properly or record to the Slots777 games server, players will receive refunds for tickets purchased or funds played in those games.
Unless otherwise explicitly stated, casino game top prizes and/or Progressive Jackpots are awarded only when the maximum is wagered. This is not always indicated on the individual casino game interface.
Slots777 wishes to assure players that every possible effort has been made to provide the world's most entertaining, reliable and honest casino site on the internet. It is our sincere intention to ensure all players are satisfied with the quality and fairness of our games. Slots777 undertakes to promptly and impartially resolve all disputes that may arise from participation in our games. However, please be advised that in the event of any dispute regarding participation or prizes, the decision made by Slots777 will be final. Please see our Terms and Conditions for more information on disputes.
Customer Support Team Guidelines
All queries and complaints must be submitted via the Customer Support Team. Support tickets will be answered within 24 hours of receipt. Spamming of the Customer Support Team (sending multiple tickets regarding the same issue) is prohibited. Harassment and abuse of Customer Support Team is prohibited and will not be tolerated. If you are dissatisfied with the outcome of your support ticket you may draft a follow-up support ticket explaining your grievance. You are not permitted to voice a concern or discuss details of your support tickets in the chat rooms.
We offer two options for closing your account:
Temporary Self-Exclusion: If you wish to close your account for a short period of time, go to Account and choose "Close Account." You will be asked to select an exclusion timeframe. Please note, at the end of this time you must contact our Support Team, as accounts under temporary exclusion do not reopen automatically when the specified time is up.
Permanent Self-Exclusion: If you wish to permanently close your account, go to Account and choose "Close Account". If there are any funds remaining in your account this will automatically generate a withdrawal request. If the withdrawal amount is under $/€1 we will donate the amount to charity. If you wish to reopen your account in the future you will need to contact our Customer Support Team.
Termination of Account
Slots777 reserves the right to terminate a player's account at any time for any reason at our sole discretion. In the event Slots777 terminates a player's account, all bonuses from that player's account will be forfeited without compensation. Any cash balance in excess of the minimum withdrawal amount will be returned to the player, provided the player has previously made a deposit to that account. Please see our Terms and Conditions for details on account termination.